fixtextby S9 Systems

Help

Questions and answers

The short version: we don't keep what you write, and you can leave any time.

Privacy

Do you keep what I write?

No. Your text is checked and then thrown away. We never save it or read it, and it's never used for training.

So what do you keep?

Only what fixtext needs to work: your name, your email, the words you've told it to leave alone, and simple counts of how much you use it (numbers, never your writing). If you send us feedback, we keep that too.

Who sees my writing?

No person. It goes through our grammar checks, may be held briefly for safety checks, and then it's deleted. No AI models are trained on it.

Is anything sent when I'm not using it?

No. On your phone and computer, nothing is sent until you tap the fixtext button or press the shortcut. In Chrome, only what you're writing is checked, never what you're reading.

Do you sell my information or show ads?

Never.

Leaving

Can I stop any time?

Yes. Remove it whenever you like (see below). If you also want us to delete everything we have about you, email support@s9systems.com and it's gone within 30 days.

How do I remove it?
  • Android: hold the fixtext icon, tap App info, then Uninstall.
  • Chrome: right-click the fixtext icon at the top right of Chrome, then "Remove from Chrome".
  • Mac: click the hammer icon in the menu bar, choose Quit, then drag Hammerspoon from Applications to the Trash. Or email us and we'll walk you through it.

Using it

How does it work?

Write as usual. Tap the fixtext button (phone), press Option+F (Mac and Chrome), or click a red underline (Gmail). fixtext fixes spelling and grammar right where you're typing. Changed your mind? Tap Undo.

How do I keep fixtext out of one app? (Android)

Drag the fixtext button to the bottom of the screen and drop it on Always hide here. Drop it on Hide for now instead to hide it just until you switch apps.

How do I get it back in that app?

Open the fixtext app and scroll to Hidden apps. Tap Show again next to the app.

Does it work in other apps?

Android: almost any app where you type. Mac: any app. Chrome: almost any website. On some sites, like Google Docs, select the text first.

Something's wrong. Who do I tell?

Use the Feedback box in the app, or email support@s9systems.com.

The full details are in our privacy policy.

fixtext · Questions · Privacy · Terms · support@s9systems.com
fixtext is made by S9 Systems, Montreal, Quebec.